The Rheem tankless water heater code means that incomplete combustion is taking place in your heater or it may be that the water flow is too high. Combination Gas Control (Thermostat) Knob is not depressed while attempting to light pilot- Make sure you depress the knob as is required when lighting the water heater. Clogged Exhaust 6. Al said that when you get an EE message on the thermostat display it means the thermostat is unable to communicate with one or both ac/heat pump units. Check the gas pressure with a manometer. Tankless Electric Water Heaters. If not, continue reading. Air in gas line- Contact a qualified service technician to purge the air from the gas line. Eccotemp 45H/HI LP/NG Whole Home Tankless Water Heater Manual *English; How to Replace the Flame Sensor on the 45 Series; How To Replace the Over Temperature Sensor on the 45 Series; Gas Piping Facts: Information for properly sizing gas lines for use with tankless water heaters; Gas Pipe Sizing and how it affects the functionality of your 45 . This is an exclusive feature of the Richmond tankless water heaters. Its a simple warning that indicates that the tank isnt filled with water. Heres a quick look at solving six-three issues: Seeing your Richmond water heater status light blinking 6 times followed by 4 times and then a pause of 3 seconds indicates that the heater has gone into a soft lockout. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! View Rebate Amount in Cart. I know that is perfectly normal behavior if you're demanding too much hot water. The burner chamber is a sealed area and it is recommended that cleaning of the burner is done by a qualified service personnel. Start by replacing the sensor and the wiring. If you find no hot water in the pan, disconnect the rope sensor, dry it, and put it back on to get rid of the blinking light. Now, grab a flathead screwdriver and look behind at the gas regulator. Water leakage and water touching the wick or rope sensor. Reset the heater and hopefully, thatll get your heater to work again. Chlorinate the water supply to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. The most common oneness is low gas pressure. Through the sight glass, inspect the hot surface ignitor with the main burner off and inspect the main burner while firing. Rheem Manufacturing Company If you are unable to light the main burner to your Richmond power vent water heater, it may be due to the following issues: There are several possible causes for this problem: Check this too: Kinetico Water Filter Troubleshooting. However, this issue can also be the result of the ECO getting tripped. Communication error or issues with Wi-Fi connectivity. Another possible reason is the blower is unplugged. A Richmond tankless water heater has no standing pilot light, no stand by loss, and the burners modulate to maintain maximum efficiency. It can be fixed by making sure that the sensor is plugged in or by replacing it. Do not attempt to remove the inner door. There are many potential issues that can cause the red light to blink twice. The knob needs to be depressed to light the water heater. Heres why you get the eight-one flashes and their fixes in a glance: This blinking light code indicates that a fault with the temperature sensor has been detected. The keypad will beep and youll be able to start setting up the Wi-Fi. Save my name, email, and website in this browser for the next time I comment. If necessary, turn in more. Richmond water heater blinking light codes are 1,2,3,4,5,6,7,8. The status light indicates the water heaters status/condition depending on the color and blinking pattern: If the status light is not blinking blue, relight the pilot. Set the thermostat to the desired temperature. Make sure that the wiring of the pressure switch is okay. This error code indicates high water temperature limit tripped. The anode rod should be removed from the water heaters tank periodically, for inspection. Toggle the ON/OFF switch to the ON position. It draws a massive amount of power and we even upgraded our drop from the street to 200 amps to support it, with a new panel and breakers inside. The gas control thermostat is at fault here. First, check the water heaters circuit breaker in the service panel to make sure it hasnt tripped. The RTG-64DV, RTG-84DV, and RTG95DV may be installed in all locations, including bedrooms and bathrooms. Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. You can also clean the burner by scrubbing with mild detergent. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Check proper connection of line neutral and hot wires. The Wi-Fi will have to be reconnected if you switched to a new router or even changed the password. We have a Richmond on demand hot water heater. Its a safety device and it automatically breaks the power circuit to the heating element to prevent scalding. What is the application of a cascade control system? To correct this code, close all hot water taps to reset the unit. Otherwise, the lower thermistor itself has gone bad. If you dont have it, get it checked by an expert. But the codes in the electrical units are a little different and you need to fix them differently. Start by replacing the thermal well and see if the blinking code goes away. Error code 12 means your tankless water heater fails to detect the flame. Excess Water Flow 2. Model Number: RMTEX-18 Menards SKU: 6835465. There are several potential reasons behind it. To fix the issue, try the following troubleshooting steps: This error code indicates that there is a problem with the internal circuit. As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . Condensing Tankless; Mid-Efficiency; Tankless Electric; Warranty. To resolve the issue, try the following steps: It indicates that the flame signal sensed out of proper sequence. Tankless FAQs What is a tankless water heater? But if the gas pressure is fine and you still see the blinking status light, the next thing you need to check is the jacket holes. What does that mean? Poke it with a wire and try to get it out. Replace the cap after cleaning it clean with a sponge or soft cloth. Solution: Model Number: RMTEX-27 Menards SKU: 6835467. These units obtain combustion air from the outdoors. They, Culligan water filtration systems have improved water quality for thousands of households worldwide. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. Clear the air intake free from any debris. The pilot burner should be cleaned or replaced in this case. Incorrect Gas Pressure 3. Low- Represents an approximate water temperature of 91, Hot- Represents an approximate water temperature of 125, A- Represents an approximate water temperature of 130, B- Represents an approximate water temperature of 140, C- Represents an approximate water temperature of 150, Very Hot- Represents an approximate water temperature of 155. The jacket holes can also be obstructed and cause this issue. RMTEX-18. Every water heater should have separate venting for it. To clean your heat exchanger, we recommend a hydrochloric acid-based solvent, like Scalzo. Is the Richmond hybrid water heater EnergyStar compliant? Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. The thermopile is disconnected-Make sure the thermopile wire connectors at the gas Combination Gas Control (Thermostat) are connected properly. Visually inspect the pilot burner and main burners annually. The reference mark A or 1 mark represents an approximate water temperature of 130oF. You wont have to do anything to solve these blinking codes as its a part of the normal operation of the heater. Rheem fault code 05 - Indicates imperfect combustion. Following this guide will help you narrow down the issues and get to a solution quickly. The result is that many Richmond water heaters are up to 2 smaller than competitive models. Thus, Rheem electric tankless water heater error code E5 will appear on the screen. You'll first want to ensure you're receiving 12v power to the unit. However, your heater may also be big enough to take that load as well. The exhaust of your heater lets out heat and carbon dioxide from the flame. The burner will be off at this stage. If it is dirty, turn off the gas to allow the thermocouple to cool. Found this from Google. I have a new Rheem RTEX-24 on the 2nd floor replacing a typical tank-style heater installed by licenced plumbers I have used before with no issue. If the hot water heater keeps tripping the reset button, the cause may be the high limit switch. Turn the gas control knob counter-clockwise to the ON position. The required minimum gas pressure may be different for different models. Tankless water heaters are compact in size and provide a steady flow of hot water for as long as you need it. Correct the wiring and see if that solves the issue. The error code 13 keeps coming on even after I reset Mike R., Plumber 17,335 Satisfied Customers 20 years of plumbing experience, including high end homes and service. No, these units cannot be converted from one fuel source to another. If the status light blinks red more than one flash every three seconds, here is what the error code and means and what to do to clear the error: This indicates low thermopile voltage however pilot is lit. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A water heaters tank can act as a settling basin for solids suspended in the water. Corrosion or Scale Deposit On Heat Exchanger FAQs: What are the most common problems with tankless water heaters? How old is it? Each reference mark above or below these points indicates an approximate change of 10oF. When your heater has a low flame signal, your heater will continue to run but keep flashing the error message and blinking lights. Double-check that you have a tank filled with water. Depress the COOLER button until only the WARM indicator light is lit. Loosen the screws connected to the heating element and disconnect the wires. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. If the pilot still fails to light and you get the blinking code, replace the pilot assembly. . In 2017, the Department of Energy required manufacturers to calculate the UEF based on how efficiently each water heater uses energy in real-world usage scenarios. Note that the knob cannot be turned from PILOT position unless pushed down slightly. One or two of the temperature indicators will light up, and will only remain on for 30 seconds if no further buttons are pressed before the control goes back to sleep mode. For a power vent water heater, follow these operating instructions below: The temperature of the water in the heater can be set/ adjusted by setting the temperature knob on the front of the Combination Gas Control (Thermostat). Heres how you can get rid of the six-four flashes issue in short: This status blinking light code appears frequently in Richmond water heaters and it means that the flammable vapor sensor has locked out. Increase supply voltage to rated voltage. Once the pilot flame is established, replace the outer door. Plus, they can be installed in locations where a storage water heater may not fit. If the gas pressure is inadequate, incomplete combustion will take place resulting in incomplete combustion. Turn off or remove circulation pumps. How do you fix an E5 error on a tankless water heater? Turn off the power to the water heater for 10 seconds and then back on. Wear protective gear if possible to cover your eyes, hands, and body. They come in different types like gas, electric, tankless, and specialty water heaters. The pilot burner tube might be pinched or clogged, thus preventing the pilot burner from lighting. For an electric tankless heater, this shouldnt be much of an issue. Immediately depress the piezo-electric spark generator button several times until the pilot is lit. I have a richmond encore tankless water heater model RMTGH95DVN. Heres how you can deal with the eight-three flashes in short: This blinking light code represents a problem with the gas valve. just had water installed reads E 5 code. Heres a shortcut on how to solve the five flash issue: This blinking light code indicates that the ignition has failed and the heater wont light up. Slightly depress the gas control knob and turn clockwise to OFF position. Press and release each of the buttons once. Hold down both COOLER and HOTTER temperature adjustment buttons at the same time for one second to Wake up the temperature indicators. The high resistance caused by a loose wire produces a substantial amount of heat that can eventually cause fires. So stick your flathead screwdriver in to increase the gas pressure, youre gonna go clockwise. It indicates that the pressure switch is stuck closed. Once you successfully rule that out, chances are that it was a faulty reading. An E5 code on the Fogatti RV Tankless Water Heater is indicating Exhaust Fan FailurePlease follow following steps to troubleshoot the Fogatti RV Tankless Wat. Our Smart Choice products save money and energy with high efficiency innovations. 11% Mail-In Rebate Good Through 4/23/23. new electric tankless Rheem 18kw giving E5 code with shower on. Do not use gas control knob to regulate gas flow to burner. If the wiring has gone bad, you need to fix it. Here's how to do it: Turn off the hot water tap Turn off the device itself Wait for about 20 minutes Turn the device back on This should allow the device to fully reset itself, and you might find the error code has "magically" disappeared. Youve done the self-fixes you can do. The main ones are poor installation, improper ventilation, blockage of the pressure switch tube, and incorrect blower operation. Richmond urged the ANSI standards be reviewed. One of the heating elements may have to be replaced if theyve gone bad. As you can tell, it controls inlet gas pressure. Connect a garden hose to the drain valve near the bottom of the heater tank. Since the thermal well is at fault here, start by checking the wiring. However, the pressure for every model has to be within 10.5 w.c. or 2.6 KP for natural and 14 w.c./3.5 kPa for LP gas. If the TCO still gets tripped, youll have to replace the thermostat. Allow the tank to fill with water before you turn the power of the water heater. Save my name, email, and website in this browser for the next time I comment. Remove any remaining dirt using the portable vacuum. Replace it and this eighty-one flash blinking code will disappear. Thatll solve this issue. The heater gets overheated and carbon dioxide snuffs the burner flame causing incomplete combustion. Then, wait for 10 seconds and turn the heater back on. The Inverter Heater E4 Error code (and also E0 and E2) indicates either contaminated fuel or poor combustion, and is generally caused by failure to maintain the heater and its filters adequately, however on other occasions the E4 error occurs due to poor quality low grade fuel or water contamination within the fuel. Follow these steps to test the flammable sensor of your Richmond water heater: If the value you get from the multimer is between 10k 45k ohms, that means the FVS is fine. As youve seen, there are many potential reasons behind this error code and therefore, many possible fixes. In 2015, new efficiency standards were enacted that required many manufacturers to increase the size of their water heaters. The Richmond Hybrid is also EnergyStar Compliant and may qualify you for a local or utility rebate. Richmond is one of the reputable brands, with several quality appliances on offer. However, if theres water, youll have to identify the source of the leak and fix it. It may be set too low. If you're sure that the power source is within the required amount and the same issue persists, try to reset your heater by: Completely draining the unit out of water Shut off gas valve What does E2 mean on tankless water heater? Atlanta, GA 30328. Its quite similar to the three flashes code weve discussed before and happens due to a lot of small reasons. Can you run out of hot water with a tankless water heater? All Right Reserved by HeaterFixLab. What does EE mean on water heater? When the faucet is closed, the Richmond Tankless Water Heater senses the command, and goes to standby mode. Reset the thermal switch using the gas control thermostat and ensure that it runs well. If there is soot or deterioration, contact the local gas utility to fix the problem and clean the flue, or replace the flue, flue baffle, and venting system before resuming operation of the water heater. Early in the development, Richmond researchers at their Montgomery labs discovered that flame arrestor plate designs might be vulnerable to the effects of lint, dust and oil (LDO). Go two turns and check to see if the flame is strong enough. If thats not it, theres a strong chance that theres dirt build-up on the pilot tube. Low gas pressure could also be the cause of the problem. It indicates the unit shuts down and in lockout. Get answers to all the most frequently asked questions (FAQs) about Heating, Cooling & Water Heating. Start by making sure that the pressure wiring is okay and the hose is not bent out of shape. From https://www.justanswer.com/ythiJustAnswer Customer from Dunnellon, Florida: we have a rheem electric tankless water heater with E5 code and are not gett. The reference marks represent the water temperature as stated below: To determine the water temperature, turn on a hot water faucet and place a thermometer in the water stream. Richmond Water Heater How to & Troubleshooting Guide, Sawyer Mini Water Filter How to & Troubleshooting Guide, Electric RV Water Heater How to & Troubleshooting Guide, Whirlpool Water Softener How-to and Troubleshooting Guide, Culligan Water Filter How to & Troubleshooting Guide. Open a hot water faucet or lift the handle on the relief valve to admit air to the tank. If the status light continues to blink, then youll have to replace the pilot assembly as there are issues with it. If its disconnected or the wiring is damaged, replace it. Minimum Advertised Price. The thermocouple is usually easily visible next to the pilot light. Make sure that all joints are secure that combustion air-inlet and vent system supports are all in place.
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